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We have compiled a list of our most frequently asked questions. If you have any other questions or need information that isn’t covered here, feel free to email or chat with us on the live chat! We are always happy to help.
Q Are you an Australian Company, and is your stock held in Australia for fast dispatch?
A Yes, we are a 100% Australian owned family business. Stock is held in Australian warehouses ready for immediate dispatch. If an item is out-of-stock, it is clearly indicated on the website.
Q How much is shipping, and how long will it take?
Shipping is totally free for all domestic orders.
Go to following link for shipping information.
Q Do you have a showroom / retail store?
A No, we are now operating as an online store only.
Q Do I need to register as a customer to purchase online?
A No, you can check out as a guest. It is advisable to register as a customer when checking out so you can log in and check previous orders, etc.
Q Can I return items if I have ordered wrong size/wrong colour etc.?
A Yes, you can return the item within 14 days of purchase.
Q Do you have bulk discount pricing?
A We have some bulk discount packs available. If you are wanting to purchase in bulk, please contact us to check availability and large volume discounts.